Acceptable Use Policy

Last updated on March 2023.

INSTANT GROUP - ACCEPTABLE USE POLICY (GLOBAL)

Before using this website, you as an individual user should carefully read this Global Acceptable Use Policy, including the terms, policies and procedures referred to below and which supplement and are incorporated into this Global Acceptable Use Policy by reference (collectively referred to as the “AUP”).

You confirm that, by using this website, you accept this AUP in full and that you will comply with and agree to be bound by it. If you don't accept this AUP you should leave this website immediately.

1. THIS GLOBAL ACCEPTABLE USE POLICY

1.1

This AUP sets out the terms between you and us under which you may use this website.

1.2

Subject to Section 6 below and unless stated otherwise, this AUP applies to all users of, and visitors to, this website, in any jurisdiction worldwide, and this AUP shall apply to you in addition to our Terms of Use, which can be found here: Terms of Use.

1.3

We may modify this AUP at any time, and your continued use of this website after we post modifications to this AUP means that you agree to be bound by them, as modified. It is your responsibility to check this policy when you use this website to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this AUP may also be superseded by provisions or notices published elsewhere on this website.

1.4

The headings in this AUP are for convenience only and do not affect their interpretation.

1.5

Words imparting the singular number shall include the plural and vice-versa.

1.6

All references to “you” and “your” in this AUP shall mean you as the user of this website and the legal entity or entities being the business you are using this website on behalf of.

2.PROHIBITED USES OF THIS WEBSITE

2.1

You may only use this website for lawful purposes and in compliance with all applicable laws, including without limitation data protection and privacy laws, laws relating to copyright of content and laws relating to unsolicited commercial electronic messages.

2.2

In addition, you must not:

• 2.2.1

  Attempt to gain unauthorised access, interfere with, damage, or disrupt this website (or any part of it), the server, equipment or network on which this website is stored, any server, computer or database connected to this website or any software (including if owned or used by any third party);

• 2.2.2

  Attack this website via a denial-of-service attack or a distributed denial-of service attack;

• 2.2.3

  Use phishing, screen or web scraping, data mining, robots, internet scamming, password robbery, spearing, or similar gathering, extraction tools, to collect any information from this website, including without limitation any trademarks, logos, copyright, or other proprietary information (including images, text, data, page layout, or form), email addresses, screen names or other identifiers, by deceit or otherwise, without our express written consent;

• 2.2.4

  Use this website to distribute software;

• 2.2.5

  Carry out a denial-of-service attack or a distributed denial-of-service attack on this website or use this website to carry out any such attack on any other website;

• 2.2.6

  Not to reproduce, duplicate, copy or re-sell any part of this website in contravention of our Terms of Use, which can be found here: Acceptable Use Policy.

• 2.2.7

  Use this website:

• 2.2.7.1

  to monitor data or traffic on any network or system;

• 2.2.7.2

  to attempt to gain unauthorised access to any other website, internet account, server, computer, equipment, system, network, data or information;

• 2.2.7.3

  use, or procure the use of, this website to send or transmit, whether directly or indirectly, unsolicited or unauthorised advertising or promotional material (or any other form of similar solicitation), chain letters or pyramid selling schemes;

• 2.2.7.4

  use this website for mail bombing or flooding or to make deliberate attempts to overload any system;

• 2.2.7.5

  to post content or link to content where you know that or ought to have known that the owner of that content has not consented to or authorised that posting or linking or where that posting or linking infringes the rights of that owner;

• 2.2.7.6

  to groom, harm or take advantage of minors in any way or to attempt to do so;

• 2.2.7.7

  in any way that breaches any applicable law, national law, or international law;

• 2.2.7.8

  in violation of export laws, controls, regulations or sanction policies of the United States or any other country;

• 2.2.7.9

  in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;

• 2.2.7.10

  for the purpose of harming or attempting to harm minors in any way;

• 2.2.7.11

  to send, transmit, publish, knowingly receive, upload, download, store, reproduce, use or re-use any material which does not comply with Section 4 below;

• 2.2.7.12

  to knowingly or recklessly introduce, transmit or permit the transmission of, send or upload to this website any data, application, or any material of any kind that contains viruses, ransomware, malware, trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

3.INTERACTIVE SERVICES

3.1

We may from time to time provide interactive services on this website (“Interactive Services”).

3.2

Where we provide any Interactive Services, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or non-human).

3.3

We will do our best to assess any possible risks for users (including minors) from third parties when they use any interactive services provided on this website, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any Interactive Services we provide on this website, and we expressly exclude our liability for any loss or damage arising from the use of any Interactive Services by a user in contravention of our content standards, whether the service is moderated or not.

3.4

3.4 Where we moderate any Interactive Services, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise. If the moderator is not able to address the concern raised to your satisfaction, then please bring the matter to our attention in accordance with our complaints procedure, which can be found here: Complaints Policy.

4.CONTENT STANDARDS

4.1

Please remember that any content you upload to this website may be viewed by other users, so always think carefully before you submit any content.

4.2

These content standards apply to any and all material which you contribute to this website, and to any Interactive Services associated with it.

4.3

You must comply with the spirit and the letter of the following standards, which apply to each part of any contribution as well as to its whole.

4.4

Any content that you contribute to any part of this website must:

• 4.4.1

  Be accurate (including where they state facts)

• 4.4.2

  Be genuinely held (including where they state opinions)

• 4.4.3

  Comply with all applicable laws in the United Kingdom, United States of America and in any country from which they are posted or viewed.

4.5

Any content that you contribute to any part of this website must not:

• 4.5.1

  Contain any material which is defamatory to any person;

• 4.5.2

  Contain any material which is obscene, offensive, indecent, malicious, hateful or inflammatory;

• 4.5.3

  Promote pornographic or sexually explicit material;

• 4.5.4

  Promote violence or terrorism;

• 4.5.5

  Promote discrimination based on race, sex, gender, religion, nationality, disability, sexual orientation or age;

• 4.5.6

  Infringe any copyright, database right, trade mark, or any other intellectual property right, of any other person;

• 4.5.7

  Be fraudulent or is likely to deceive any person;

• 4.5.8

  Exploit any person, including minors;

• 4.5.9

  Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence or is content which is a trade secret where you are not the trade secret holder, including any trade secret (as that term is defined in regulation 2 of the Trade Secrets (Enforcement, etc.) Regulations 2018 where the discloser is the trade secret holder;

• 4.5.10

  Promote or constitute any illegal or unlawful activity;

• 4.5.11

  Be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or anxiety;

• 4.5.12

  Be likely to distress, harass, upset, embarrass, alarm or annoy any other person;

• 4.5.13

  Be used to impersonate any person, or to misrepresent your identity or affiliation with any person;

• 4.5.14

  Give the impression that it comes from us, if this is not the case;

• 4.5.15

  Contain any marketing, advertising and/ or promotion of any goods/services/events or anything of a similar nature;

• 4.5.16

  Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse;

• 4.5.17

  Solicit or attempts to solicit passwords or personal identifying information for commercial or unlawful purposes from other users or creates a risk to a person's health or safety or public health or safety;

• 4.5.18

  Promote any political activity;

• 4.5.19

  May compromise national security;

• 4.5.20

  Interfere with any investigation by a law enforcement or regulatory authority.

5.SUSPENSION AND TERMINATION

5.1

We will determine, at our absolute discretion, whether there has been a breach of this AUP through your use of this website. When a breach of this policy has occurred, we may take such action as we deem appropriate which may include legal action.

5.2

Failure to comply with this AUP constitutes a material breach of our Terms of Use (Acceptable Use Policy) upon which you are permitted to use this website, and may result in us taking action, including but not limited to any or all of the following:

• 5.2.1

  Immediate, temporary or permanent withdrawal of your right to use this website;

• 5.2.2

  Immediate, temporary or permanent removal of any posting or material uploaded by you to this website;

• 5.2.3

  Issue of a written warning to you;

• 5.2.4

  Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;

• 5.2.5

  Further legal action against you;

• 5.2.6

  Disclosure of such information to law enforcement authorities as we consider is necessary or is required.

6.JURISDICTION AND APPLICABLE LAW

6.1

The jurisdiction and applicable law provisions in our Terms of Use are incorporated into this AUP by reference.

7.CONTACTING US

If you have any questions about material which appears on this website, please contact us at: Contact.Us@instantoffices.com

Thank you for visiting this website.